The White Sox haven't done much winning this season. In fact, they entered Wednesday with just 45 victories, eight fewer than Oakland's 53 wins.
But while the product on the field hasn't yielded much (a full teardown and rebuild will do just that), according to one study the fans in the stands are still having an excellent time.
J.D. Power released their second annual 2017 Fan Experience Study, and the White Sox rank first in the Chicago market among all the major sports teams.
J.D. Power "measures fan satisfaction with their overall experience at major pro sporting events." The seven factors (in order of importance) are:
1. Seating area and game experience
2. Security and ushers
3. Leaving the game
4. Arriving at the game
5. Food and beverage
6. Ticket purchase
7. Souvenirs and merchandise
On a 1,000-point scale, the White Sox lead the Chicago market with an 809 rating, slightly above the MLS' Chicago Fire. Take a look at the chart here:
Of the 11 markets, Chicago was the only where a sport other than MLS or NHL led the way.
J.D. Power added these notes from Chicago:
- Sweeter on the south side: The White Sox (809) jump to the top of overall fan experience scores in the Chicago market, knocking the Fire (806) off its perch from last year and making it the only MLB team to rank highest in the study across all markets.
- Hey, hey, what’s with the champs?: The Cubs (767) had a storybook season in 2016, but the “friendly confines” of Wrigley Field still aren’t living up to fan expectations, particularly when it comes to the food and beverage experience (695).
Not only did the White Sox finish first in Chicago, they fared pretty well among all markets. Only the New York Red Bulls (819), Los Angeles Galaxy (815), Houston Dynamo (814), New Jersey Devils (813) and the Florida Panthers (813) ranked higher.
The team may not be winning this year, but you're guaranteed to have a great time at G-Rate Field.